Membership Terms

Your plan.

Each membership includes one service visit a month on your plan. Member pricing and member perks apply only while your membership is active.

Prices and billing.

Your membership includes one visit each month: Lux Standard, Lux Basic Exterior or Lux Basic Interior. Extra Lux Basic Interior cleans in the same month are $99 each (regular price $160). Standard: $358 at signup covers months 1 and 2, then $179 a month. Monthly charges start in month 3 and are made on the same date each month as your signup, until you cancel. Prices are plus applicable sales tax unless shown as sales tax included.

Cancelling and refunds.

You can cancel anytime by emailing us at [email protected]; we'll confirm by email. A cancellation stops your next charge if we receive it by 11:59 PM ET the day before that charge date. Month 1 starts on your signup date and isn't refundable after that.

If you cancel before month 2 begins, we'll refund month 2 in full, including tax.

Visits.

A visit not booked by the end of its month is used, except when we reschedule. Unused visits don't carry over. If we cancel a visit because of weather, we'll rebook it within 30 days at no cost, and it doesn't count as used.

Member Premium.

Members may book Lux Premium for $399, sales tax included, up to twice per membership year, while the membership is active.

Member Ultimate.

Members may book Lux Ultimate for $899, sales tax included, once per membership year while the membership is active. It becomes available after 3 paid months on a monthly plan, or at the first renewal on a quarterly plan.

Member add-on prices.

While your membership is active, members pay: Interior Restoration $299; extra Basic Interior visits $99, subject to availability; Engine bay $99; 1-Step Paint Correction $399 (one price for sedans and SUVs); Paint Polish $199. Steam Refresh is included with each Lux Standard visit. Sales tax is added where it applies.

Perks end when the membership ends and can't be exchanged for cash.

Points.

Points come with your membership at no extra cost. You earn 1 point for each $1 of your monthly membership price (before tax) each time a monthly renewal payment succeeds. Your first two months, billed at signup, don't earn points.

One-time services, add-ons, tips, tax, and the discounted portion of any ticket don't earn points.

Rewards.

You can redeem points for rewards. Current reward values are shown only in your member account. Rewards are discounts, not stored credit. A reward can't be more than 30% of your whole pre-tax ticket or more than the price of the item it's applied to, and unused value isn't refunded or carried over. One reward per visit.

Rewards can't be combined with other promotions, and a courtesy credit can't be combined with a points reward on the same visit. Rewards can't be used on member-priced Lux Ultimate, membership fees, sales tax, or tips. Members may use points toward the trim dressing add-on and the Lux Premium ceramic trim upgrade.

The member discount does not apply to the trim dressing add-on.

No cash value.

Points have no cash value. They are never sold and can't be bought, transferred, or exchanged for cash, and they aren't a gift card or stored value. Your balance is shown as a number of points in your member account.

Expiry.

While your membership is active, each batch of points expires 1 year after the date you earn it. When you redeem, your oldest points are used first. We'll email you about 30 days before points expire.

If your membership is canceled.

Your points expire 90 days after the cancellation date, or 1 year after you earned them, whichever comes first.

Refunds and disputes.

If a renewal payment is refunded at your request, we remove the points that payment earned. If you dispute a charge with your card issuer, the points earned on that charge are on hold while the dispute is open.

If the dispute is decided in your favor, those points are forfeited; if it's decided in ours, they're restored. If you already used a reward that relied on those points, we first recover it from your future points; if that isn't enough, we add the amount to your next invoice and tell you in writing first.

If we refund a service where you used a reward, we refund what you paid in money and, if your points haven't expired under these terms, return the points you used.

Changes and errors.

We may change or end the points program with at least 30 days' notice. Changes never reduce the value of points you've already earned. We may correct points added by mistake and remove points obtained through fraud or misuse, after telling you why.

If we're late.

If we're late, we may offer a courtesy credit at our discretion; if we do, we'll tell you in writing what it covers and when it expires.

Cancelling or rescheduling a visit.

You can cancel or reschedule a visit, including a membership visit, at no charge at any time before the calendar day of your appointment, Eastern Time. If you cancel before that day, you get a full refund and no fee applies. Give notice online at luxurybubblesfl.com/manage, using your booking ID and the email or phone number on your booking, or by emailing us at [email protected].

For an online cancellation, the time you submit it, in Eastern Time, counts as your notice. For email, the time your email is received, in Eastern Time, counts as your notice. A cancellation or reschedule received on the day of your appointment (from 12:00 AM ET that day) is a same-day cancellation, and the late cancellation fee under Fees applies.

No-shows.

If you have not cancelled and the vehicle is not available and accessible at the scheduled time (after a 10-minute grace period, during which we will try to reach you by phone or email), the visit is a no-show.

The same fee as a same-day cancellation applies: $60, or 20% of the pre-tax service price for services of $450 or more.

Personal items.

Before your visit, please remove personal items from the vehicle, including child car seats, jewelry, cash and coins, mail, documents, electronics and anything of value or importance to you. Our detailers do not remove or reinstall child car seats; areas under or behind a seat left in place may not be cleaned.

Other than obvious trash, nothing left in the vehicle is thrown away. Any valuables a detailer finds, such as jewelry, cash, cards or electronics, are bagged, photographed and returned to you at the end of the visit.

We are not responsible for loss of or damage to personal items left in the vehicle, except where caused by our gross negligence or intentional misconduct.

Weather.

If the weather is unsafe or wet, you can reschedule a one-time visit at no charge. We decide when weather is unsafe.

What we need from you.

You just need to give us access to your vehicle. We'll confirm any water and power needs when you book.

Fees.

Late cancellation (same-day cancellation): $60, or 20% of the service price for services of $450 or more. The 20% is figured on the service price before sales tax, and no sales tax is charged on the fee itself. Example: a $499 service cancelled the same day has a $99.80 fee.

Bookings made before October 13, 2026 keep the price shown when you booked. Trip fee: $45. A flat $45 trip fee applies to addresses north of the Alafia River or south of the Manatee River, such as Brandon, North Riverview and Bradenton.

We document vehicle condition at check-in, including photos, and share them on request.

Vehicle condition.

At checkout we ask whether your vehicle's interior has vomit or urine, heavy pet hair, heavy sand, mud or debris, or strong odors (smoke, mildew). Where an example image is shown at checkout, whether a condition applies is judged against it and its caption.

Heavy pet hair and heavy sand, mud or debris count only if they appear in at least two of these areas: front seats, rear seats, trunk or cargo. Vomit or urine counts in any one area. Where no example is shown, including for strong odors, your detailer judges the condition on arrival.

Interior Restoration ($399, or $299 for members) is the service that covers these conditions. If you report one and don't add Restoration, or if your detailer finds one you didn't report and you decline Restoration when offered, your detailer may decline to service your vehicle.

If that happens, we refund your payment and tax, minus the late cancellation fee above. If your detailer proceeds instead, those areas may be skipped or only partly cleaned, and a refund doesn't cover them. Nothing extra is done or charged unless you agree before the work starts.

Your price never changes because of your vehicle's size or type. We don't clean blood, feces, mold, medical waste or other biohazards; if we decline for this reason, the same refund and fee apply.

Interior Restoration.

Some stains and odors can't be fully removed, and we'll ask before doing any extra work.

Photos.

You don't need to send photos when you book. Your detailer takes before photos of your vehicle on arrival and shares them on request.

Add-ons.

Add-ons are sold separately and aren't included in any package or membership, unless the package description says it's included. If an add-on can't be performed, it isn't charged, or it's refunded in full.

Engine bay cleaning won't fix existing leaks, damage, or worn parts, and we aren't responsible for conditions that existed before service. Interior Restoration can be added only to Lux Standard, Premium or Ultimate and isn't sold on its own.

Quality concerns.

If there is a significant problem with the work, tell us within 48 hours after your service ends, by email at the address above. We review each concern, including any photos taken before and after your service. If we agree there's a significant problem, we'll offer a partial refund or a credit toward a future service, at our discretion. We don't offer re-dos. If we give a credit, we'll tell you in writing what it covers and when it expires. Damage to your vehicle isn't a quality concern. Report it the same way, and we'll handle it separately as a damage claim.

1-Step Paint Correction.

This is a one-step machine polish. It improves light swirls and restores gloss. Deeper scratches, rock chips, etching, and clear-coat failure may not fully come out, and results depend on your paint's condition. We don't promise a specific amount of defect removal. You don't need to send photos when you book.

Your detailer will take before photos of your paint on arrival. If the paint looks heavily neglected, we may quote a different price or decline the job before we start. If you don't accept a new quote, you can cancel at no charge.

Polishing removes a small amount of clear coat, so we may skip areas where the paint is thin, repainted, or failing.

Caring for your new coating.

Your coating needs time to cure. Your detailer will tell you, in writing, how long to keep the vehicle dry and when it's safe to wash it, based on the product's instructions. Until then, avoid rain and sprinklers where you can, and avoid automatic car washes.

After that, hand-wash with a pH-neutral soap and remove bird droppings, sap, and bugs promptly. The 1-Year Ceramic Shield provides protection for up to 1 year with proper care, including pH-neutral washes and no brush washes. Results vary by vehicle condition and care, and we don't guarantee a fixed lifespan.

The 3-Year Ceramic Shield is manufacturer rated for up to 3 years with proper care, including pH-neutral washes and no brush washes. Results vary by vehicle condition and care, and we don't guarantee a fixed lifespan. These ratings come from the product manufacturers and are not a Luxury Bubbles guarantee.

It reduces, but doesn't prevent, scratches, chips, and water spots. Not following these instructions may shorten how long the coating lasts.

Wheel Ceramic Coating.

Wheel Ceramic Coating provides protection for up to 6 months with proper care, including pH-neutral washes and no brush washes. It reduces, but doesn't prevent, brake-dust buildup. Results vary by wheel condition and care, and we don't guarantee a fixed lifespan. On Lux Standard, it requires a Wheel Deep Clean, added at checkout.

Spray sealant.

Spray sealant protection included with Lux Premium typically lasts weeks to a few months; durability varies by product, weather, washing, and care.